Manny S at Kelly Honda is truly the Man! He was incredibly kind, honest and patient making the experience of leasing my new pilot so easy and dare I say enjoyable. Despite the difficulties of locating my desired car and color due to covid, Manny did not give up and ultimately found me a car that exceeded my expectations that I truly love right in time for Mother’s Day! Not only that but he worked to give me a deal that I feel good about. I highly recommend Manny and will certainly be back in the future! THANK YOU!!!
John was extremely helpful during the process and made me feel he truly cared about my experience. He was very professional and honest. I am a very experienced car buyer (5) Honda’s and this was my first time at Kelly Honda. This was my best car buying experience ever!! Because of my experience I knew I was getting a great deal and knew they were being honest. Fastest experience as well. I was just blown away by this dealership and will be going back to Kelly every time now!
excelente producto muy bueno este dealership. lo recomiendo.
Kelly Honda came through for me again today. I did not realize that an appointment is now necessary for regular tuneups. However, they took me anyway and three hours later I was done. Their shuttle service took me home so I didn’t have to wait in the shop. Kelly Honda is why I continue to buy cars with them.
Amy is excellent!I have recommended all my family and friends to this dealership. There is no games.
Jose was great, went in there first time with intention of doing research as a serious buyer, left and came back to lease a new car for my younger brother. His laid back approach it’s how every customer should be treated. Buy or Don’t buy, it’s no hard feelings. No hiccups when I picked it up. He was on top of everything beginning to end. Give this man a promotion.
Morgan Murphy is an excellent Service Dept rep. This is the first positive, customer-centric experience I have had in 5 years at Kelly Honda Lynnway. She is professional, courteous, responsive and a prime example of what customer service is all-out! Took the time to address my questions and always had a smile on (even behind the mask). I will request her specifically the next time I schedule service. Thank you Morgan!
My salesman Pedro did an amazing job on getting me a new car for the price that I wanted. If you are looking to get a new car shop here they will definitely help you to the best of their ability.
Customer service was excellent$ My grandfather and I came in looking to discuss what my options are in leasing a car. Knowing that this process was going to be both tedious and timely, I was concerned about my 91 year old grandfather who tires easily so 4 hours at a dealership would certainly wipe him out. My grandfather also has a direct and dry personality and sometimes people don’t know how to respond to him because they can’t tell whether or not he’s being sarcastic. I was nervous about all these factors and was even reluctant to go expecting ...
I just got my first car here thanks to Manny :,) He was so helpful throughout and somehow made the process of buying a car very simple and easy. He took his time to make sure I knew how to use all of my cars accessories before I left. THANK YOU!!
I’ve never had a better experience buying a car in my life than I did working with Manny Soto at the Kelly Honda dealership. He was unbelievable kind and professional. He had my best interest in mind and made me feel very comfortable with buying a vehicle. He also went above and beyond to get me the best deal possible. I highly recommend his service and will absolutely be returning to him when It’s time for a new car.
Everything was good
Joseph Oise from sales earned my business because he is a good listener. I’m pleased with how he handled the whole process. Ask for Joe.
I have been on a search for a vehicle for a while there for I have met several car sales men. When we walked into Kelly honda Manny came right up to us within an hour or so we were signing papers. Manny was very patient with me and took the time to explain everything. He was very pleasant to work with and made the process for a first time buyer STRESS FREE. Thank you Manny & Kelly Honda for the great experience !
I’ve been buying and leasing with Kelly Honda for many years and they always keep me coming back! I recently bought a 2021 HRV from Manny Soto and he did a great job and getting me not only a great low payment but he even helped lower my Insurance! All around great experience!!
Friendly efficient timely great customer service
I just want to give a biggggggg thanks to the main man Manny !!!!! Let me just tell you what a wonderful experience it was to sit down with the gentleman. I’ve been searching around for months looking for an Si not only just a coupe this man knew I was a father wanted a little toy but something for my kids to experience as well . He hooked me up with pretty much a brand new not even broken in yet 4dr Si for me and my family. He was more then just a salesman he was a friend he ...
The service was super.. The staff diagnosed and addressed the problem quickly and efficiently.
The sales manager and the sales representative did a great job in erasing my previous experience and thoughts about this place and its former management and offered me a great deal across the board
Always a great experience with Kelly Honda in Lynn. Jeffrey and the staff are very friendly and professional and I would highly recommend this location to anyone.
Juan great guy 😀
Best Service and Sales Department around! Thank you!
Incredible staff! My experience here was amazing
(Translated by Google) Exlente (Original) Exlente
Really great emergency service from Kelly Honda. Granted, I bought my car here, but Robert squeezed me into the service dept on a busy day and was extremely helpful. I got a random flat on the road and happened to be near Kelly Honda.
The folks and service at Honda are always great, especially Jonathan, he’s really helpful.
Luis Laparra was a great dealer. He helped me with all of my questions and made me feel good about my decision. He made sure I have getting the car I needed for me.
Nice people and very fast service.
Overall is always a pleasure to go there and get the service the car needs. Always have a great conversation with the person who calls and courteous
My experience with the service department was that they went out of their way and did everything possible. Some things could have happened differently. Otherwise, surprise, it was positive!
Heidi is kind and easy to work with. Its people like her who make purchasing cars easy and stress free. She was so responsive and respectful; and great at her job!
The service here was quick and Jeff was very good at answering my questions. Would strongly recommend this dealership
It was a great experience the service staff is always very professional and nice . Very prompt and smiling. Definitely makes a difference when you have had a hard day at work.
Great experience, such nice people! 10/10 would recommend! Sal is your guy if you’re looking to buy a car.
Excellent service, very professional, well trained sales staff, and service dept.
Very friendly & efficient.
Kelly Honda is the best service ever I went to Kelly Honda today The service is awesome The people is great Very organize So much more I am happy and recommend to any one
John is friendly and personable! He’s smart too! He took time to help me understand the process when buying a car and even made me laugh a few times!
Update: Luis is a pleasure to work with. He is so patient and kind! I didn’t have anyone to drive me to the dealership to pick up my new car, so he offered to Pick me up from my apartment which was 45 min out of the way. Luis even came in on his day off to help finalize the sale, which ended up taking several hours, because of a situation that wasn’t his fault. He also promptly answered my text messages. Thanks Luis!! Great customer service! Salespeople are friendly and fair. Open communication and prompt replies. Smooth process ...
It took a bit longer than I expected, but staff were super friendly and the waiting area was clean and social distancing was all set up.
We just purchased our Honda through Joseph today! He was a pleasure to work with! So personable, knowledgeable and professional! We highly recommend him!! Joseph made buying a new vehicle a very positive and easy experience!
Joseph was very knowledgeable about the car I purchased and he has outstanding customer service skills. He was helpful above and beyond what I expected
Didn't go inside but the place has got great vehicles
For the longest time I was considering leaving Honda while being a customer at the Everett branch. With them it’s a struggle to even get folks on the phone to direct me to the correct department of service. I came to Lynn Honda and was pleasantly surprised at the fantastic customer service and the willingness to help me with my car trouble. I want to thank everyone there because when it comes to a guy like me, it’s the little things that make my life a little easier. 🤙🏾
Excellent and professional service.
Excellent customer service. Luis from the Sales Dept. is always ready to serve and to answer all my questions.
The place is well organized and staff is polite and informative!
Excellent experience from start to finish!Luis C.was so helpful. I would recommend Kelly Honda to anybody!
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