Customer Testimonials
Friendly efficient timely great customer service
I just want to give a biggggggg thanks to the main man Manny !!!!! Let me just tell you what a wonderful experience it was to sit down with the gentleman. I’ve been searching around for months looking for an Si not only just a coupe this man knew I was a father wanted a little toy but something for my kids to experience as well . He hooked me up with pretty much a brand new not even broken in yet 4dr Si for me and my family. He was more then just a salesman he was a friend he ...
The service was super.. The staff diagnosed and addressed the problem quickly and efficiently.
The sales manager and the sales representative did a great job in erasing my previous experience and thoughts about this place and its former management and offered me a great deal across the board
Always a great experience with Kelly Honda in Lynn. Jeffrey and the staff are very friendly and professional and I would highly recommend this location to anyone.
Juan great guy 😀
Best Service and Sales Department around! Thank you!
Incredible staff! My experience here was amazing
(Translated by Google) Exlente (Original) Exlente
Really great emergency service from Kelly Honda. Granted, I bought my car here, but Robert squeezed me into the service dept on a busy day and was extremely helpful. I got a random flat on the road and happened to be near Kelly Honda.
The folks and service at Honda are always great, especially Jonathan, he’s really helpful.
Luis Laparra was a great dealer. He helped me with all of my questions and made me feel good about my decision. He made sure I have getting the car I needed for me.
Nice people and very fast service.
Overall is always a pleasure to go there and get the service the car needs. Always have a great conversation with the person who calls and courteous
My experience with the service department was that they went out of their way and did everything possible. Some things could have happened differently. Otherwise, surprise, it was positive!
Heidi is kind and easy to work with. Its people like her who make purchasing cars easy and stress free. She was so responsive and respectful; and great at her job!
The service here was quick and Jeff was very good at answering my questions. Would strongly recommend this dealership
It was a great experience the service staff is always very professional and nice . Very prompt and smiling. Definitely makes a difference when you have had a hard day at work.
Great experience, such nice people! 10/10 would recommend! Sal is your guy if you’re looking to buy a car.
Excellent service, very professional, well trained sales staff, and service dept.
Very friendly & efficient.
Kelly Honda is the best service ever I went to Kelly Honda today The service is awesome The people is great Very organize So much more I am happy and recommend to any one
Update: Luis is a pleasure to work with. He is so patient and kind! I didn’t have anyone to drive me to the dealership to pick up my new car, so he offered to Pick me up from my apartment which was 45 min out of the way. Luis even came in on his day off to help finalize the sale, which ended up taking several hours, because of a situation that wasn’t his fault. He also promptly answered my text messages. Thanks Luis!! Great customer service! Salespeople are friendly and fair. Open communication and prompt replies. Smooth process ...
It took a bit longer than I expected, but staff were super friendly and the waiting area was clean and social distancing was all set up.
Fire
Good
We just purchased our Honda through Joseph today! He was a pleasure to work with! So personable, knowledgeable and professional! We highly recommend him!! Joseph made buying a new vehicle a very positive and easy experience!
Joseph was very knowledgeable about the car I purchased and he has outstanding customer service skills. He was helpful above and beyond what I expected
Didn't go inside but the place has got great vehicles
For the longest time I was considering leaving Honda while being a customer at the Everett branch. With them it’s a struggle to even get folks on the phone to direct me to the correct department of service. I came to Lynn Honda and was pleasantly surprised at the fantastic customer service and the willingness to help me with my car trouble. I want to thank everyone there because when it comes to a guy like me, it’s the little things that make my life a little easier. 🤙🏾
Excellent and professional service.
Excellent customer service. Luis from the Sales Dept. is always ready to serve and to answer all my questions.
The place is well organized and staff is polite and informative!
Excellent experience from start to finish!Luis C.was so helpful. I would recommend Kelly Honda to anybody!
Service rep Jeff very friendly and courteous, explained service due and to be performed. In and out in an hour.
Great price and service. You can't beat them
Krystal was the best! She was honest and kept her word. Truly appreciate you!
Excelente servicio, muy buena comunicación
All went well except completion time was half hour - 45 minutes later than estimated. The staff were all very courteous, attentive and accommodating . Good experience!!
Awesome customer service! Jeffrey was very helpful and kept me up to date on what was going on with my car. The work was also done quickly and with amazing results!
I purchased my CR-V here and continue to service my CR-V here. They've taken great care of me since day 1, and I'll continue to be a customer at Kelly Honda. Also worth mentioning, they have been very mindful of safety protocols during COVID. Everyone I've seen is masked and socially distanced.
Great - and safe! - service experience!
I brought my car in for an oil change today. The service i received was excellent. I received all the customer service support and the staffs are excellent. I must add that Ms. Krystal Gaudrea have always taken care of me since I purchased my car from Honda, Lynnway back in March 2019. Thank you for taking care of me.
Samantha was the best!!! Definitely come and see her again!! Thanks guys!!!
You welcome .Quick service in and out.Mr.Ruiz the service associate was very pleasant, helpful and very kind.Need more people like him in your company...
My service consultant was Jeff Louise. A true professional and ver personable. Jeff made sure I got a shuttle home and promised me the car at a certain time the next day and actually I got the car back sooner. I’m a very meticulous person and Jeff surpassed my expectations. Thanks Jeff
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